The Technical Service team provides the engineering, installation and maintenance service, IT solutions and other projects implementation. Depending on the size of the organisation, a technical support officer’s role may span one or more areas of expertise. Maintenance is a broad term used to describe the various processes that are employed to keep equipment in proper working order. The idea behind any maintenance program is to ensure that the items are in compliance with any safety regulations that may apply, as well as remain capable of producing the desired output. With plant equipment maintenance, the process is often a combination of specific maintenance tasks that are required as part of a governmental compliance with safety and environmental laws, as well as any inspection and equipment repair protocols implemented by the business that are above and beyond those minimum governmental requirements.